Expert Device Support Made Easy – Gizmo’s Electronics Sales & Repair Policy

🛠️ Sales Policy ~ All Sales Are Final

Due to the nature of our business, all sales are final once a purchase is made. This includes all tech devices, accessories, and refurbished units. Please inspect your items carefully before finalizing the transaction.

💰Payment Options ~ We accept a wide range of payment methods:

• • Klarna
  • Afterpay
  • Affirm
  • PayPal
  • Zelle
  • Credit/Debit Cards
  • Cash (in-person)

💻📱⌨️Device Condition

• Devices may be new, open-box, or refurbished. The condition of each item is clearly stated at the time of sale. Refurbished products are cleaned, tested, and upgraded as needed to ensure functionality.

🔧 Repair Policy ~ Repair Authorization

• Customers must sign a repair authorization form before services begin. This includes diagnostics, upgrades, and installations.
• Diagnostic Fees
• Some diagnostics may include a fee, which is applied toward the final repair if the customer proceeds with service.
• Repair Warranty
• Most repairs come with a 30-day limited warranty on parts and labor unless otherwise stated. Warranty is voided if the device is tampered with or damaged after service.
• Data Liability
• Gizmo’s Electronics is not responsible for lost data. Customers are encouraged to back up their devices before submitting for service.

🚨Abandonment of Property Clause

Devices left at Gizmo’s Electronics for more than 30 days after the customer has been notified that repairs are complete will be considered abandoned.

• We will make reasonable attempts to contact the customer via the contact details provided.
• After 30 days of non-response or non-payment, Gizmo’s reserves the right to:
  • Sell
  • Recycle
  • or Dispose of the property
• This action is taken to recover parts, storage, and labor costs.
• Once a device is deemed abandoned, ownership is forfeited and no compensation will be given to the original owner.

📦 Shipping & Pickup

• Customers outside the Chicago area may request shipping. Shipping fees apply and tracking will be provided.
• Local pickups are scheduled by appointment to ensure security and proper delivery of your device.

📝 Refund & Cancellation Policy

• Please review our policy listed on all customer invoices, at point-of-sale (verbal & printed),  and on our social media and upcoming website

🛡️ Respect Policy

We are a small business committed to serving our community with honesty and value.

If you are unhappy with our services or products, we ask that you speak with us directly before making public accusations or reviews that do not reflect the full context of your experience.

📍 Questions?

We’re happy to clarify our policies. Email us or give us a call.